Google’s Phone app will soon tell you the reason a business is calling you

Google is bringing in a new feature called “Verified Calls” to it’s Google Phone app to let you know why businesses are calling you. This feature will tell you the reason for the call before you even pick up the phone. Details of the new feature appeared in Google Support Page which is first discovered by Android Police.

When a business calls you, it goes through Google’s dedicated Verified Calls server. Your phone app will compare the details with the information received from the business such as:

  • The business phone number
  • Your phone number 
  • Reason for calling, like “Scheduling your internet installation” or “Your food delivery.”

Once there is a match, it will show you the call as verified.

Google also says, when the verification completed, your phone number and the reason for calling will be deleted from its server immediately.

However, this feature is turned on by default in the app, and it won’t work if any of the following reasons are true:

  • If you didn’t add the phone number to Google account.
  • The feature is turned off. 
  • If you don’t have the Google Phone app.
  • The business didn’t send any Verified Call information.

How to turn off Verified Calls?

  1. Open the Phone app using your mobile phone.
  2. Go to Settings
  3. Tap Caller ID and spam.
  • If the option is not there, just tap Spam and Call Screen.
  1. Turn off Verified Calls.

I believe this is something good since there are so many scams and frauds these days, and the main reason for this feature is to help you to avoid such a situation.

Stay tuned and stay safe.

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